¶ How the Concur Integration Works

Through the integration between Uber for Business and Concur, Concur Expense customers can effortlessly link their Uber for Business accounts—or create a new Uber for Business account directly in their Concur app center (if they have admin privileges). This integration automates receipt collection for both Rides and Eats, eliminating missing receipts and ensuring a seamless, hassle-free experience.

The value is clear: automated expense saves employees valuable time, increases accuracy, and provides businesses with a transparent, scalable solution. With Concur and Uber for Business, companies can easily quantify their ROI while making expense management smoother than ever.

Our customers will need to assign admins the responsibility for implementing the integration. The company’s admin will provide access to Uber for Business for the company’s employees through the Concur App Center. Once the admin activates the integration, employees’ Uber ride receipts will automatically be sent to the employee’s Concur instance.

Key functionalities include:

• Receipt Forwarding: Enables seamless e-receipt generation and forwarding to employees’ Concur accounts for each business trip/meal taken, eliminating the need for manual entry. Note that this feature is supported only for customers on decentralized billing method.
• Employee Roster Sync (optional): Synchronize the employee list in Uber for Business dashboard with the list of employees in Concur roster. Employees are added or removed automatically from Uber for Business dashboard as they join or leave the organization.

¶ The Integration Experience has both the Employee Experience and Admin Experience

Employee Experience: This automation means employees will not have to spend time filing an Uber expense manually as receipts from employee trips taken on their company’s business profile will automatically flow into their employer’s Concur dashboard.

Employee Benefits:

• Automated Expensing: Receipts are automatically uploaded for every Uber ride and Eats order made on a business profile.
• Simple Onboarding: Employees can activate their Uber for Business profile in just a few steps once invited to your company’s business account. No complicated setup required.

Admin Experience: The integration allows admins to manage expenses, reduce fraud risk, and spend less time on administrative work while also keeping their organization’s employee roster up to date by automatically updating the roster in Uber for Business when changes are made to the connected Concur instance.

Admin Benefits:

• Easy Onboarding: Our integration offers a quick and easy way for admins to set up their Uber for Business organization in their Concur dashboard.
• Simple Roster & Org Management: With a single click, admins can sync their entire employee roster—including automatic updates for new hires and departures.
• Automated Compliance & Expense Accuracy: Concur automatically uploads employee receipts, ensuring timely and compliant expensing, eliminating admins having to chase down their employees at the end of the month, and guaranteeing accurate expense reports. Admins can set expense controls directly within Uber for Business to maintain policy adherence without extra effort.