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Errors

Errors can and will occur for a variety of reasons.

This guide is meant to help application developers determine the appropriate workflow for a given error.

HTTP response statuses

While calling our API, it is possible to receive errors associated with the following HTTP status codes.

HTTP Status Meaning
400 This status code is typically associated with a “bad request” when something is inherently wrong or malformed. The error message will typically provide details on the specific issue.
401 Often this is a result of attempting a forbidden action. The request is likely properly formed, but our system is refusing to take action.
404 The requested places could not be found.
409 This indicates that there is a conflict with a resource, or that resource has expired.
429 Rate limit exceeded.
500 This generically indicates that a hard server error occurred during the request.
Error format

Error responses are consistently formed as a JSON body.

The keys may include:

Field Type Description
code string Uber specific machine-readable code for error such as bad_request_error.
message string Human-readable message that provides more context and possible instructions on how to resolve the error.
shouldRetry bool Boolean value that identifies whether an application should retry the call.

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