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Terms of Use


Last updated: March 17, 2015

Our Mission

The mission of the Uber ® API is to make it easy for developers to unlock the power of our logistical network that runs across cities. Through the Uber Developer Portal, we take pride in providing the tools necessary to create new and amazing experiences that help people all over the world discover and use Uber. And with the Uber API Affiliate Program, you have a way to get rewarded for the valuable products you build when your users sign up for and ride with Uber.

At the same time, we need to ensure that the rights of Uber and our users and driver partners remain protected and respected. As such, we offer access to the Uber API subject to the documentation and API Terms below.

We are looking for partners that align with the following principles:

Be a good citizen on Uber's network:

  • Respecting the rights and privacy of our users and driver partners is very important to us. Please do not spam or otherwise mislead our users or driver partners in any way.
  • User and driver partner cancellations happen infrequently; we'd like to keep it that way. Please do not take actions that intentionally increase cancellation rates.
  • We work tirelessly to perfect the user pickup so that users can easily find their vehicles and get moving to their final destination. Please do not misrepresent a user's pickup location or destination.
  • Many of our driver partners rely on Uber to make a living. Focus on ways to help improve our platform by directing legitimate traffic to our driver partners.
  • Be creative and make Uber an even more magical experience for people. Help them get things done more easily and cost effectively with Uber.

Be a strong, trustworthy partner to Uber. Please do not:

  • Compete with Uber or try to drive traffic away from Uber.
  • Resell Uber's services.
  • Aggregate Uber with competitors.
  • Store or aggregate Uber's data, except as expressly permitted by Uber.
  • Slander or disparage Uber.

Introduction

Uber Technologies, Inc. and its affiliates ("Uber," "we," or "us") are excited to provide development access to the Uber API and our applications, websites and technology platform ("Uber Services"). We are seeking the best in developer partners to grow our collective products and services. However, we need to balance offering an open platform for innovative development with ensuring the protection of Uber, the Uber Services and our users and partners. These Uber API Terms of Use ("API Terms") strive for that balance and set forth our policies regarding permitted use of the Uber API along with some necessary restrictions and legal protections.

The API Terms will evolve as our business and platform expands and as creative developers dream up new applications for the Uber API, so check back often and make sure that you are familiar with the most current version. We encourage you to contact us if you have questions or suggestions about the Uber API or these API Terms.

1. Access & Registration

A. Acceptance

All use of (i) the Uber API, (ii) any data accessed or obtained via the Uber API ("Uber Data"), and (iii) Uber API-related documentation, software, and materials provided or made available to you by Uber (collectively, the "Uber API Materials") is subject to and must comply with these API Terms. By using the Uber API Materials, you acknowledge that you have read, and agree to abide by, these API Terms. Please stop using the Uber API if you determine that you are unable to comply with the current or any future version of the API Terms. We may modify or update the Uber API from time to time. While we can provide no guarantee, we will try to ensure that future versions of the Uber API are backwards compatible to at least the previous version to the extent reasonably possible.

We reserve the right to revoke access to Uber API without notice if your use of the Uber API violates any of these API Terms or if we otherwise object to your use of the Uber API.

B. Your Account and Registration

To access the Uber API, you will first need to register as an Uber API Developer. You will also need to register each of your applications that use the Uber API with us. All user and application registration information can be found here. After registering, we will issue you with a Developer ID and secret code (called the client_id and client_secret). Your Developer ID and code is required for all calls to the Uber API by your application.

C. Fees

Access to and use of the Uber API Materials and the Uber Services available in connection with the Uber API are currently provided at no charge. However, we reserve the right to charge for access and/or use of the Uber API Materials and/or Uber Services in the future at our discretion, including, without limitation, rated pricing and/or differentiated pricing for business users. We will provide you with notice in the event we decide to start charging for use.

2. Use Policies

A. Acceptable Use

You may use the Uber API Materials in connection with your applications, products or services that are registered with us (your "Services") to make available certain various features and functionality of the Uber Services via the Uber API. However, you may not require payment of any kind by users for using the Uber API Materials, or any aspect of the Uber Services that may be available or accessible in connection with the Uber API.

You may not use the Uber API or Uber Data in any manner that is competitive to Uber or the Uber Services, including, without limitation, in connection with any application, website or other product or service that also includes, features, endorses, or otherwise supports in any way a third party that provides services competitive to Uber's products and services, as determined in our sole discretion.

Your use of the Uber API may be subject to certain limitations on access, Uber Data requests, and use as set forth in the API Terms, on the Uber Developer Portal, or as otherwise provided to you. If we believe that you have attempted to exceed or circumvent these limitations, your ability to use the Uber API may be temporarily or permanently blocked. We may monitor your use of the Uber API and Uber Data to improve the Uber Services and to ensure compliance with these API Terms.

You agree that Uber may collect certain use data and information related to your use of the Uber API and Uber Data in connection with your Services ("Usage Data"), and that Uber may use such Usage Data for any business purpose, internal or external, including, without limitation, providing enhancements to the Uber API or Uber Services, providing developer of user support, or otherwise.

You may include advertisements in your Services near your visual implementation of the Uber API (e.g., banner ads above or below), but you must ensure clear separation between Uber content and any advertisements. Your advertisements should not be displayed in any manner that suggests approval or endorsement by Uber.

B. Use Restrictions

In general, we reserve the sole right to determine whether or not your use of the Uber API or Uber Data is acceptable, and to revoke Uber API access for any Service that we determine is not providing added benefit to Uber users and/or is not in the best interests of Uber or our users.

The following are some, but not all, restrictions applicable to the use of the Uber API and Uber API Materials:

  • You may not use the Uber API, Uber API Materials, or Uber Data in any manner that is competitive to Uber or the Uber Services, including, without limitation, in connection with any application, website or other product or service that also includes, features, endorses, or otherwise supports in any way a third party that provides services competitive to Uber's products and services, in our sole discretion.
  • You may not use Uber Data for any purpose other than providing the Service for which you are registered to provide as an Uber API Developer. You may not share Uber Data with any third party except as permitted by us for the use of your Service or by an end user who has affirmatively consented to the sharing of data about such end user. Uber Data about an end user in your possession or control must be deleted by you upon such end user's request or upon such end user's termination or cancellation of the Service.
  • Your Service must allow the end user of your Service to access such end user's Uber Data that you have collected via the Uber API at the request of such end user. Your Service must provide easily accessible end user support contact information.
  • You may not collect, store or aggregate Uber Data in any manner except as permitted by us for the use of your Service. You may not share Uber Data (individually, or in the aggregate) with third parties in any manner.
  • You may not include or use the Uber API in, or in connection with, any application, website or other product or service that includes content that is disparaging of Uber, libelous or may otherwise be perceived as detrimental or harmful to Uber and its business and reputation, in our sole discretion.
  • You may not include or use the Uber API or Uber API Materials in, or in connection with, any application, website or other product or service that includes content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, in our sole discretion.
  • You may not use the Uber API or Uber API Materials to distribute any virus, spyware, adware, malware, or other harmful or malicious component.
  • You may not use the Uber API or Uber API Materials for any purpose which or might overburden, impair or disrupt the Uber Services or related servers or networks.
  • You may not use the Uber API or Uber API Materials to distribute unsolicited advertising or promotions, or to send messages, make comments, or initiate any other direct communication or contact with Uber users or partners.
  • You may not, and may not encourage or authorize others to: (i) remove or alter any proprietary notices or marks on the Uber API or Uber API Materials; (ii) use or access the Uber API or Uber API Materials for purposes of monitoring the availability, performance, or functionality of any of Uber's products and services or for any other benchmarking or competitive purposes; (iii) use or access the Uber API to aggregate, cache, or store geographic location information or other user information accessible via the Uber API; (iv) frame, wrap or otherwise reproduce significant portions of the Uber Services; or (v) reverse engineer, reverse assemble, decompile, modify or attempt to discover any source or object code of the Uber API or any part of the Uber Services.
  • You may not charge end users in any manner for access to or use of the Uber API, Uber API Materials or any services or functionality included in or related to the Uber API or Uber Services. Without limiting the foregoing, you may not sell, rent, lease, sublicense, redistribute or syndicate access to the Uber API or the Uber API Materials, and you may not charge any kind of service, booking or similar fee in connection with any services made available via the Uber Services.
  • You will at all times use the Uber API and Uber API Materials in accordance with all applicable worldwide laws and regulations and the Uber User Terms, and you may not use the Uber API or Uber API Materials to conduct or facilitate, in any way, activity that is in violation of applicable worldwide laws or regulations or the Uber User Terms.
  • You must not impose any terms on users of your Service that are inconsistent with these API Terms or the Uber User Terms.
  • You agree to comply with the design guidelines, including, without limitation, any attribution requirement(s), which design guidelines may be updated by us from time to time, and you understand and agree that Uber has the sole discretion to determine whether your attribution(s) are in accordance with the guidelines.

In addition to the restrictions above, if you are granted access to the request endpoint, the following additional restrictions apply to your use of the Uber API and Uber API Materials:

  • In order to use the functionality of the request endpoint, we may need to present users or driver partners with additional terms or obtain additional consents to share information. You may not, and may not encourage or allow any third party to interfere with, hinder, limit, or modify any such notices or consents required of users or driver partners.
  • You may not initiate or cancel a request for transportation services without the consent of the end user associated with the trip request.
  • You may not, and may not encourage or allow any third party to interfere with, hinder, limit, or modify the fare amount, fare multiple (including, without limitation, in the event of a "surge" multiple) or any associated fees.
  • You may not modify or misrepresent a user's pickup location or destination in any way.
  • Use of the request endpoint is subject to certain limitations on access as established by Uber from time to time. If you desire to implement the request endpoint in a manner that would exceed the limitations on access, please contact us.

C. User Data & Privacy

We respect the privacy of users and expect you to do the same. The basic rule is this: collect only what you need to provide your Service; collect, use and store it a secure manner; and retain it only so long as you need it.

You agree to publish and abide by a privacy policy explaining how you collect, store, use, and/or transfer any Personal Data (defined below) via your Services. You also agree to comply with all privacy and data protection laws applicable to you. If you are located outside of the United States, you must disclose this fact to the user and indicate that by using your Service the user may be allowing or enabling the transfer of Personal Data to a country that may offer less protection with respect to Personal Data.

If your use of the Uber API or related Uber Services requires or will likely result in the provision of Personal Data directly to Uber, you agree to obtain all necessary consents and authorizations from the applicable users to provide such Personal Data to Uber. Uber will treat Personal Data obtained from you through your use of the Uber API in accordance with its posted Privacy Policy.

Unless otherwise permitted by applicable law and/or agreement with the user, if a user revokes access to their Uber account, you must ensure that all Personal Data pertaining to that user is deleted from your Services and related networks, systems and servers as soon as reasonably possible. If you stop using the Uber API altogether or if your Uber API access is revoked, you must delete all Personal Data in the same way.

For the purposes of these API Terms, "Personal Data" means information that may be used, either alone or together with other information, to identify an individual user, including, without limitation, a user's name, address, telephone number, username, email address, city and country, picture or other similar information.

3. Right & Ownership

A. Use of Uber Marks

The rights granted in these API Terms do not include any general right to use the Uber name or any Uber trademarks, service marks or logos (the "Uber Marks") with respect to your Services. Subject to your continued compliance with these API Terms, we agree that you may use Uber Marks for certain limited purposes related to your Services as described below. These rights apply on a non-exclusive, non-transferable, worldwide, royalty-free basis, without any right to sub-license, and may be revoked by Uber at any time. If Uber updates any Uber Marks that you are using, you agree to update such Uber Marks to reflect the most current versions. You must not use any Uber Marks, or any confusingly similar mark, as the name or part of the name of your Services, or as part of any logo or branding for your Services.

Branding and Logos. We may occasionally provide branding elements and logos featuring certain Uber Marks for use within your Services, as further described here. You can use these resources as we provide, but you must not make any changes or modifications.

Promoting Your App. You may not use any Uber Marks in any advertising, promotional or marketing materials for your Services, provided that you may use the name "Uber" in a written description of your Service in order to describe the fact that your Service connects to the Uber Services using the Uber API. The first time that the name appears in any piece of text, it should be followed by a superscript "®" indicating a registered trade mark (i.e. "UBER ®"). You must not use the name in any way that takes unfair advantage of our goodwill or reputation in the Uber Marks, and you must not make any suggestion, directly or indirectly, that your app is an official Uber app or is endorsed by Uber in any way.

Press and Publicity. You may not issue any press release or other announcement regarding your Services that makes any reference to Uber (except as permitted in the "Promoting Your App" paragraph above) without our prior written consent.

B. Ownership

You agree that Uber and its affiliates retain all worldwide right, title and interest in and to the Uber API Materials, Uber Marks and the Uber Services, including, without limitation, all intellectual property rights therein. Any rights not expressly granted herein are withheld.

C. Independent Development

You understand that Uber may currently or in the future develop products and services that may be similar to or compete with your Services. Nothing in these API Terms shall in any way restrict Uber from pursuing any business activities or from entering into any agreement with any other person or company.

D. Feedback

In the event that you choose to provide Uber with feedback, suggestions or comments regarding the Uber API Materials or your use thereof, you agree that Uber will be free to use, copy, modify, create derivative works, distribute, publicly display, publicly perform, grant sublicenses to, and otherwise exploit in any manner such feedback, suggestions or comments, for any and all purposes, with no obligation of any kind to you.